na NUTTI-10100000000879 20250926065624 0010-091900000007939 NTPDKUP Ind rda a-io-nt Karlof, Bengt Benchmarking : petunjuk menuju keunggulan / Bengt Karlof and Stante Ostblom ; penerjemah, Budi Raharja Edisi Pertama, Cetakan Pertama xviii, 208 halamn ; 23 cm 979-533-473-5 Indonesia [22] 658 658 Kar b Yogyakarta : Andi, 1997 Judul asli : Benchmarking : a signpost to excellence in quality and productivity Manajemen Pegawai Svante Ostblom NTPDKUP 131.612/PN/P/00/C3 108.607/PD/R/98/C2 108.606/PD/R/98/C1