00792     2200265   4500001002100000005001500021035002500036040002200061043001200083100001900095245010400114300005100218504003400269020002200303041001400325082001700339084001700356260003900373650001400412700002900426850001200455990001900467990001900486990002100505NUTTI-0612000000005920250624090525  a0010-091900000001390  aNTPDKUPbinderda  aa-io-nt  aFandy Tjiptono  aService management :bmewujudkan layanan prima /coleh Fandy Tjiptono ; editor, Dwi Prambantini. --  axii, 234 halaman :bilustrasi ;c28 centimeter  aBibliografi : halaman 225-233  a978-979-29-0509-0  aIndonesia  2[22]a658.81  a658.81 FAN s  aYogyakarta :bAndi,c28 centimeter  aManajemen  aDwi Prambantini,eeditor  aNTPDKUP  a333/BP/R/10/C3  a332/BP/R/10/C3  a331/BP/R/2010/C1