na NUTTI-01120000000529 20250729085645 0010-091900000004959 190902||||||||| | ||| |||| ||ind|| NTPDKUP a-io-nt BRUCE, Andy Mengutamakan Pelanggan : Putting customers first / BRUCE, Andy Cet. 1 vii,155 hlm. : ilus. ; 21cm IND [22] 650.1 650.1 BRU m 650.1 BRU m Yokyakarta : Zenith Publisher, 2004 Konsumen NTPDKUP Lantai 2 Lantai 1 4801/BP/P/04/C2